SHIPPING

When will my order Ship?

We Ship out orders every Tuesday & Thursday. You can expect your order to go out on one of the following days after you order is placed. However, if you need your order rushed feel free to reach out to us via email!

Is local pickup available?

LOCAL PICK UP IS FREE just select local pick up at check out. We will send a notification to the email or phone number that you supply at check out when the order is ready for pick up. Usually within 24 hours or less. If you need same day pick up please give us a call before placing the order to insure we have the items at the store and not in our warehouse.

How is shipping calculated?

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RETURNS

What is your Return Policy

If you are unhappy with your purchase with us online, here is how to return the item(s):

Contact us within THREE DAYS of your package arriving letting us know the items you would like to return. We will then make sure your items are returnable. Wrap the item(s) up well that were approved for return & send them to our store address 2004 W Evangel St Ozark MO 65721. Send us a TRACKING NUMBER VIA EMAIL within THREE DAYS of the conversation regarding the return.

Once we receive the items we will make sure there is no damage. If everything looks good we will issue STORE CREDIT for the purchase price of the items being returned. All returns are subject to a 15% restocking fee.

This is for ONLINE orders only. Our in store policy is different.

What do I do about recieving damaged items?

If you received your order & an item(s) was damaged please do the following:

Contact us within THREE DAYS with photos of the packaging and broken items. Please send the photos to shoplittlebluebird@yahoo.com along with the name the items were purchased under and the order number.